01. Who We Are

suwanong.com is operated by Shanghai Xiaofengsheng Network Technology Co., Ltd.

For privacy inquiries, contact service@suwanong.com.

02. Information We Collect

Depending on how you interact with our store, personal information may include:

• Name and contact information.
• Billing and shipping addresses.
• Order details, purchase history and transaction records.
• Customer service correspondence.
• Device, browser, IP address and website usage information.
• Marketing preferences and communication choices.

Payment information is processed through applicable checkout and payment providers.

03. How We Use Personal Information

We use personal information to process and fulfill orders, provide customer support, operate our website, process refunds, maintain records, prevent fraud, protect our services and comply with legal requirements.

Where permitted, information may also be used for marketing and service improvement.

04. Sharing Information

Information may be shared with Shopify and relevant service providers supporting checkout, payment processing, order fulfillment, delivery, website operation, analytics and customer service.

We may also disclose information where required by law or necessary to protect lawful rights and interests.

05. Cookies & Similar Technologies

Our online store may use cookies and similar technologies for shopping-cart functionality, site preferences, security, performance measurement and other configured services.

Available consent and opt-out controls depend on the store's actual settings and applicable privacy law.

06. Marketing Communications

If you subscribe to marketing communications, you may withdraw your consent or unsubscribe using the instructions provided in those messages.

07. Data Retention & Protection

Personal information is retained for purposes such as order administration, accounting, legal compliance, customer service and security, subject to applicable requirements.

We take reasonable steps to protect information. However, no digital transmission or storage system can be guaranteed completely secure.

08. Your Privacy Rights

Depending on your location and applicable law, you may have rights to access, correct, delete or request information about the processing of your personal data.

To submit a request, email service@suwanong.com. We may need to verify your identity before responding.

09. International Data Processing

Personal information may be processed in countries other than your country of residence by our business or service providers, subject to applicable legal safeguards.

10. Children

Our online store is intended for a general shopping audience and is not directed at children. We do not knowingly collect children's personal information in violation of applicable law.

11. Updates

We may update this policy when our operations, technologies or legal obligations change. The updated version will be published on this page.

12. Contact Information

Shanghai Xiaofengsheng Network Technology Co., Ltd.

Buildings 2 and 3, No. 1800 Baoyang Road, Baoshan District, Shanghai, China.

Email: service@suwanong.com

Phone: +86 18819010935